What ages do you work with?
Children, adolescents, adults

Do you work with individuals or groups?
Individual, group, couples, or family, whatever makes the most sense for your situation

What are your office hours?
Tuesdays - Thursdays: 10:00 a.m. - 5:00 p.m.
Alternate times by pre-arrangement.

What kind of therapy approaches and techniques will I or my child receive?
The approach and content of therapy is adapted to your situation, personality, and your views of self and the world. There may be different approaches that could be effective in treating your issues and goals. I use current theory and evidenced-based practices. I work collaboratively with you requiring an active interplay and include other involved parties such as parents, schools, coaches, and referring physicians as needed. I utilize the skills and strengths you bring to bear and work with your level of willingness and readiness to grow and develop. A combination of education, insight, cognitive-behavioral, gestalt, family systems, and behavioral medicine approaches are utilized.

What happens in the first session?
During the first session you tell your story, describe your concerns and identify what you want from our work together. I ask questions to complete a diagnostic history. I also share information and give time for you to ask questions about me. The initial session also requires forms and procedures to be reviewed and completed: personal and insurance information (bring insurance card), notice of privacy, rights and responsibilities, and office procedures. At the end of the first session, you decide if you would like to schedule additional meetings.

How many sessions will I need?
The number of sessions depends on your goals, your individual breadth and depth of concerns. Each person or situation is unique, so it is difficult to predict length of treatment.

How do I schedule a first appointment?
Call the office at 440.338.1538

How long are appointments?
Appointments are 45 - 50 minutes in length.
Appointments may be 60 minutes in length (managed care programs may require prior authorization).

What is the fee and payment procedure for an office visit?
The charge for the initial visit is $150 and is 60 minutes in length.
The charge for all follow–up visits for a forty-five to fifty minute session is $120. The charge for a sixty minute session is $150.
Payment is by cash, check or credit card (Master Card / Visa) at each office visit. Make checks payable to Rebecca Bode, Ph.D.
Overdue accounts will be charged a late fee and may be submitted to collection. Please notify Dr. Bode if any problem arises during the course of therapy regarding your ability to make timely payments.

If I am covered by insurance, what is the procedure?
I am currently in network for

•    Medical Mutual
•    United Behavioral Health
•    Anthem Blue Cross Blue Shield
•    Aetna
•    Cigna Behavioral
•    Value Options
•    CareSource
•    UMR
•    Summa
•    APEX

I am out of network for most other plans.
If you are covered by insurance, payment of the insurance deductibles and co-payment is expected at the time of the appointment. I will process the insurance paperwork. Please call your insurance company before your first appointment so that you have current and accurate information about your coverage, deductibles, and co-pays. You are responsible for your account balance and your relationship with your insurance company. Please bring your insurance card to your first appointment to maintain a copy for your file.

What is the cancellation or missed appointments policy?
If you must cancel an appointment, please do so at least 24 hours in advance. Appointments cancelled with less than 24 hours notice and missed appointments are subject to a $50 fee. I prefer cancellations by phone to email. Most insurance companies do not reimburse for missed sessions. Dr. Bode will take responsibility to follow-up on any client who has missed a scheduled appointment. All attempts to reschedule will be documented in the client’s treatment record.

How do I contact you?
My confidential voice mail system will answer your call when I am not available. I will return your call as quickly as possible. Please note that in the late evening and on weekends, I may not be as available. Leave the phone number and indicate clearly if the call is an emergency. (see emergency procedure below)

Can we communicate by email?
I do respond to email for brief communication. Rescheduling appointments can often be handled by email. If your question is not easily addressed by email then I may suggest that we schedule an office visit. Please note that I may not respond to email messages until the following business day.

What should I do in an emergency if I can’t reach you?
If you have an emergency and cannot wait for my reply, please use any of the following services:
1. Proceed to the emergency room of your local hospital.
2. Call 911.

In Geauga County:

1. for adult psychiatric emergencies
   University Hospitals Health System Geauga Regional
   13207 Ravenna Road, Chardon, Ohio
   440 285-6000
2. for adolescent psychiatric emergencies
   University Hospitals Laurelwood
   35900 Euclid Ave,
   Willoughby, Ohio
   1-800-4384673
3. for Suicide Prevention: 1- 800-273-8255 or TTY 1-800-799-4889

In Cuyahoga county:

1. Cleveland Clinic Foundation (216.444.2200)
2. University Hospitals, Laurelwood (440.953.3000)
3. The Mobile Crisis Team (216.623.6888) provides 24 hour crisis intervention services. Services include a suicide hotline and on–site evaluation during a psychiatric emergency. The crisis team may also be able to secure psychiatric hospitalization at an area hospital.
4. The Domestic Violence Center provides protective shelters during family violence crises (216.651.8484).